Frequently Asked Questions

Jefferson Capital Systems, LLC is an established Debt Buyer and Debt Collector.

Your original creditor may have sold your account. Jefferson Capital Systems, LLC acquires debt from original creditors or may service existing debt.

Jefferson Capital Systems, LLC utilizes third party collection agencies and other vendors to service some of the accounts we own.

We may report to the credit reporting agencies if we have acquired ownership of your account and if the account is within the permitted reporting period. We provide account information to the credit reporting agencies every month.

You will need to let Jefferson Capital Systems, LLC know that you are granting power of attorney or authorization to another individual or entity to handle your account activities. Please mail documentation with your actual signature, showing that you have granted authority for someone else to act on your behalf.
Mailing address:
Jefferson Capital Systems, LLC
16 McLeland Rd
Saint Cloud, MN 56303

Please mail documentation to Jefferson Capital Systems, LLC and provide the case number and court in which your claim was filed, date filed and chapter.
Mailing address:
Jefferson Capital Systems, LLC
16 McLeland Rd
Saint Cloud, MN 56303

If you know that your personal information has been misused, you should file a complaint with the FTC and local law enforcement right away. The faster you act the less chance the ID thief has to do more damage to your credit. Please complete the ID THEFT Complaint form located on the FTC website: http://www.ftc.gov and mail a copy to Jefferson Capital Systems, LLC.
Mailing address:
Jefferson Capital Systems, LLC
16 McLeland Rd
Saint Cloud, MN 56303

Creating a website login and password will make it easier to view your account and use the website in the future.

A website login will reference only one JCS Reference Number. If you have multiple JCS Reference Numbers with Jefferson Capital Systems, LLC, you can create a new Web Login for each JCS Reference Number. You must use a unique email address with each website login. If you do not have multiple email addresses, additional accounts can be accessed by using the JCS Reference number and either your social security number or your date of birth on the My Account page.